# MongoDB Atlas: Microsoft Azure Incident: Degraded performance for Atlas Device Sync

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-18 22:00 UTC · Resolved: 2024-07-18 22:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/y0jndgfxzk0k](https://status.mongodb.com/incidents/y0jndgfxzk0k)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Part of an outage event

- [Azure central us outage, Jul 18, 2024: 9 vendors, 9 incidents](https://rewindex.com/events/2024-07-18-azure-central-us)
- This incident blames Azure as the cause. (hop 1, posted +0 min vs the first vendor naming Azure)
- Evidence: “…Microsoft Azure Incident: Degraded performance for Atlas Device Sync An Azure outage impacted Sync users, causing very delayed syncing during the outage and the system auto-recovered once the outage w…”

```mermaid
flowchart LR
  root["Azure central us<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>5 vendors, 1 blamed Azure<br/>MongoDB Atlas, Confluent, GitHub, GitHub Copilot +1"]:::blames
  root --> h1
  later["Later<br/>1 vendor<br/>Contentstack"]:::names
  root --> later
  me["MongoDB Atlas (this incident)<br/>posted +0 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2024-07-18 22:00 UTC: An Azure outage impacted Sync users, causing very delayed syncing during the outage and the system auto-recovered once the outage was resolved. Updates from Azure can be tracked at https://azure.status.microsoft/en-us/status and in the Service Health Dashboard in your Microsoft Azure Portal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/mongodb-atlas/incidents/y0jndgfxzk0k · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/y0jndgfxzk0k.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/y0jndgfxzk0k · Generated 2026-10-20T03:15:20.072Z