# MongoDB Atlas: Users unable to add new PayPal payment address

> MongoDB Atlas status incident “Users unable to add new PayPal payment address” on 2023-10-13: impact none (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/xvrk9cz1szf1
Last updated: 2023-10-16T15:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-13 15:28 UTC · Resolved: 2023-10-16 15:51 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/xvrk9cz1szf1](https://status.mongodb.com/incidents/xvrk9cz1szf1)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2023-10-16 15:51 UTC: This incident has been resolved. While users will no longer see errors upon entering PayPal details, US-based users will not be able to add or modify PayPal details. We are working with our upstream providers to address this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2023-10-13 15:28 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/xvrk9cz1szf1
- Citation: MongoDB Atlas, “Users unable to add new PayPal payment address” (2023-10-13 15:28 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/xvrk9cz1szf1 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: Users unable to add new PayPal payment address (2023-10-13)](https://rewindex.com/company/mongodb-atlas/incidents/xvrk9cz1szf1)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/xvrk9cz1szf1 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/xvrk9cz1szf1.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/xvrk9cz1szf1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:52:57.523Z