# MongoDB Atlas: Charts, Database Triggers and Data APIs may be unable to connect to their backing cluster

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-02-06 09:19 UTC · Resolved: 2025-02-06 12:41 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/rwrw7zq8jhx0](https://status.mongodb.com/incidents/rwrw7zq8jhx0)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2025-02-06 12:41 UTC: This incident has been resolved. No user interaction is required to fix the issue. Users who were trying to use Charts may have to refresh the page. Triggers may have been missed during this time for exceptionally busy clusters.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/rwrw7zq8jhx0 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/rwrw7zq8jhx0.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/rwrw7zq8jhx0 · Generated 2026-10-18T10:43:25.765Z