# MongoDB Atlas: DNS resolution issues for MongoDB Cloud web services

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-03-11 00:09 UTC · Resolved: 2021-03-11 01:08 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/r3p0vwggq0js](https://status.mongodb.com/incidents/r3p0vwggq0js)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2021-03-11 01:08 UTC: This incident has been resolved by our upstream DNS provider. Some Cloud Manager customers may have received spurious alerts indicating that Monitoring and/or Backup Agents were down. These alerts will self-resolve within the next 5-10 minutes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/r3p0vwggq0js · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/r3p0vwggq0js.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/r3p0vwggq0js · Generated 2026-10-18T09:56:03.932Z