# MongoDB Atlas: MongoDB Atlas App Services and Device Sync APIs refusing connections

> MongoDB Atlas status incident “MongoDB Atlas App Services and Device Sync APIs refusing connections” on 2023-12-14: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/n3cbfmk0jh75
Last updated: 2023-12-14T15:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-14 15:00 UTC · Resolved: 2023-12-14 15:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/n3cbfmk0jh75](https://status.mongodb.com/incidents/n3cbfmk0jh75)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2023-12-14 15:00 UTC: Atlas App Services and Device Sync users may have experienced refused connections and/or general API increased latency between 15:10 UTC and 15:50 UTC. This was primarily limited to deployments in AWS regions. This issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2023-12-14 15:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/n3cbfmk0jh75
- Citation: MongoDB Atlas, “MongoDB Atlas App Services and Device Sync APIs refusing connections” (2023-12-14 15:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/n3cbfmk0jh75 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas App Services and Device Sync APIs refusing connections (2023-12-14)](https://rewindex.com/company/mongodb-atlas/incidents/n3cbfmk0jh75)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/n3cbfmk0jh75 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/n3cbfmk0jh75.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/n3cbfmk0jh75 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:18:52.047Z