# MongoDB Atlas: MongoDB Atlas App Services and Device Sync APIs refusing connections in us-west-2 (AWS)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-10 03:46 UTC · Resolved: 2024-01-10 14:26 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/mc9y7pxbzqf0](https://status.mongodb.com/incidents/mc9y7pxbzqf0)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2024-01-10 14:26 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/mc9y7pxbzqf0 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/mc9y7pxbzqf0.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/mc9y7pxbzqf0 · Generated 2026-10-18T09:58:29.661Z