# MongoDB Atlas: MongoDB Realm: Elevated error rates and increased latency

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-08-27 16:08 UTC · Resolved: 2020-08-27 17:50 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/lzlcqgnz5573](https://status.mongodb.com/incidents/lzlcqgnz5573)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2020-08-27 17:50 UTC: As of approximately 16:30 UTC on 27 August 2020, all error rates and latencies have returned to normal. During the incident, customers may have seen timeouts and errors from Realm functions and webhooks.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/lzlcqgnz5573 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/lzlcqgnz5573.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/lzlcqgnz5573 · Generated 2026-10-18T09:56:59.780Z