# MongoDB Atlas: Atlas Data Federation, Online Archive, App Services & Device Sync users may see internal errors when querying Atlas cluster data sources in AWS/ap-southeast-1

> MongoDB Atlas status incident “Atlas Data Federation, Online Archive, App Services & Device Sync users may see internal errors when querying Atlas cluster data sources in AWS/ap-southeast-1” on 2023-11-17: impact minor (vendor’s label), 31 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/lxykt9gr08ww
Last updated: 2023-11-17T17:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-17 16:56 UTC · Resolved: 2023-11-17 17:27 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/lxykt9gr08ww](https://status.mongodb.com/incidents/lxykt9gr08ww)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2023-11-17 17:27 UTC: This incident has been resolved. Atlas App Services & Device Sync: Some Atlas Triggers & Sync workloads experienced unexpected suspensions There was an internal networking error that caused some them to suspend. All of the workloads impacted were restarted

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2023-11-17 16:56 UTC, resolved after 31 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/lxykt9gr08ww
- Citation: MongoDB Atlas, “Atlas Data Federation, Online Archive, App Services & Device Sync users may see internal errors when querying Atlas cluster data sources in AWS/ap-southeast-1” (2023-11-17 16:56 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/lxykt9gr08ww (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: Atlas Data Federation, Online Archive, App Services & Device Sync users may see internal errors when querying Atlas cluster data sources in AWS/ap-southeast-1 (2023-11-17)](https://rewindex.com/company/mongodb-atlas/incidents/lxykt9gr08ww)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/lxykt9gr08ww · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/lxykt9gr08ww.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/lxykt9gr08ww · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:36:25.818Z