# MongoDB Atlas: MongoDB Charts: Increased number of failures

> MongoDB Atlas status incident “MongoDB Charts: Increased number of failures” on 2022-11-22: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/k17lgq8jhqt3
Last updated: 2022-11-22T18:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-11-22 18:30 UTC · Resolved: 2022-11-22 18:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/k17lgq8jhqt3](https://status.mongodb.com/incidents/k17lgq8jhqt3)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2022-11-22 18:30 UTC: Between 19:00 UTC on 22 November 2022 and 18:45 UTC on 23 November 2022, Atlas Charts users may have seen an increased number of failures. A new backend infrastructure deployment was incorrectly configured, and the requests that were routed through this infrastructure (up to 25% of requests) returned errors. The issue was resolved by routing requests away from the affected infrastructure before the configuration was fixed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2022-11-22 18:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/k17lgq8jhqt3
- Citation: MongoDB Atlas, “MongoDB Charts: Increased number of failures” (2022-11-22 18:30 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/k17lgq8jhqt3 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Charts: Increased number of failures (2022-11-22)](https://rewindex.com/company/mongodb-atlas/incidents/k17lgq8jhqt3)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/k17lgq8jhqt3 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/k17lgq8jhqt3.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/k17lgq8jhqt3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:39:03.628Z