# MongoDB Atlas: MongoDB Cloud: Login with SMS via 2FA and MFA result in error

> MongoDB Atlas status incident “MongoDB Cloud: Login with SMS via 2FA and MFA result in error” on 2021-02-26: impact none (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/8vjc9hlp3js0
Last updated: 2021-02-26T17:05:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-02-26 16:48 UTC · Resolved: 2021-02-26 17:05 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/8vjc9hlp3js0](https://status.mongodb.com/incidents/8vjc9hlp3js0)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2021-02-26 17:05 UTC: As of approximately 11:55AM ET (16:55 UTC) our integration provider has confirmed service availability has been restored. Users with Legacy 2FA and MFA via SMS should be able to receive messages for logging into their MongoDB Cloud portal accounts.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2021-02-26 16:48 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/8vjc9hlp3js0
- Citation: MongoDB Atlas, “MongoDB Cloud: Login with SMS via 2FA and MFA result in error” (2021-02-26 16:48 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/8vjc9hlp3js0 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Cloud: Login with SMS via 2FA and MFA result in error (2021-02-26)](https://rewindex.com/company/mongodb-atlas/incidents/8vjc9hlp3js0)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/8vjc9hlp3js0 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/8vjc9hlp3js0.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/8vjc9hlp3js0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:51.738Z