# MongoDB Atlas: MongoDB Support Phone System is currently down

> MongoDB Atlas status incident “MongoDB Support Phone System is currently down” on 2021-01-19: impact none (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/5zy48r3h3711
Last updated: 2021-01-19T19:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-01-19 17:51 UTC · Resolved: 2021-01-19 19:08 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/5zy48r3h3711](https://status.mongodb.com/incidents/5zy48r3h3711)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2021-01-19 19:08 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2021-01-19 17:51 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/5zy48r3h3711
- Citation: MongoDB Atlas, “MongoDB Support Phone System is currently down” (2021-01-19 17:51 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/5zy48r3h3711 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Support Phone System is currently down (2021-01-19)](https://rewindex.com/company/mongodb-atlas/incidents/5zy48r3h3711)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/5zy48r3h3711 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/5zy48r3h3711.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/5zy48r3h3711 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:30:31.873Z