# MongoDB Atlas: MongoDB Atlas: Free and Shared Tier cluster connection count issue

> MongoDB Atlas status incident “MongoDB Atlas: Free and Shared Tier cluster connection count issue” on 2020-11-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/3n1gt3hm374h
Last updated: 2020-11-09T16:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-11-09 16:30 UTC · Resolved: 2020-11-09 16:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/3n1gt3hm374h](https://status.mongodb.com/incidents/3n1gt3hm374h)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2020-11-09 16:30 UTC: Since approximately 16:40 UTC on November 9, 2020, some Free and Shared Tier clusters (M0, M2, M5) have experienced artificially inflated connection counts and connection denials due to running out of available connections. We are aware of the issue and expect it to be resolved by 16:30 UTC on November 10, 2020.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by MongoDB Atlas, started 2020-11-09 16:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/3n1gt3hm374h
- Citation: MongoDB Atlas, “MongoDB Atlas: Free and Shared Tier cluster connection count issue” (2020-11-09 16:30 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/3n1gt3hm374h (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas: Free and Shared Tier cluster connection count issue (2020-11-09)](https://rewindex.com/company/mongodb-atlas/incidents/3n1gt3hm374h)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/3n1gt3hm374h · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/3n1gt3hm374h.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/3n1gt3hm374h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:02:43.314Z