# MongoDB Atlas: MongoDB Cloud: Metrics data delayed, clusters may falsely appear down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-05-01 17:43 UTC · Resolved: 2023-05-01 20:38 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/1w5zmkgd1sws](https://status.mongodb.com/incidents/1w5zmkgd1sws)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2023-05-01 20:38 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/1w5zmkgd1sws · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/1w5zmkgd1sws.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/1w5zmkgd1sws · Generated 2026-10-18T10:42:40.362Z