# MongoDB Atlas: MongoDB Cloud and Support Portal: Logins may fail

> MongoDB Atlas status incident “MongoDB Cloud and Support Portal: Logins may fail” on 2023-08-02: impact minor (vendor’s label), 23 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/0402t4gl26bf
Last updated: 2023-08-03T16:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-02 18:14 UTC · Resolved: 2023-08-03 16:59 UTC · Duration: 23 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/0402t4gl26bf](https://status.mongodb.com/incidents/0402t4gl26bf)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2023-08-03 16:59 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2023-08-02 18:14 UTC, resolved after 23 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/0402t4gl26bf
- Citation: MongoDB Atlas, “MongoDB Cloud and Support Portal: Logins may fail” (2023-08-02 18:14 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/0402t4gl26bf (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Cloud and Support Portal: Logins may fail (2023-08-02)](https://rewindex.com/company/mongodb-atlas/incidents/0402t4gl26bf)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/0402t4gl26bf · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/0402t4gl26bf.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/0402t4gl26bf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:40:08.983Z