# MongoDB Atlas in May 2024: incidents, uptime and changes

> MongoDB Atlas in May 2024: 7 incidents on its status page (3 major or critical), 99.67% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MongoDB Atlas’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mongodb-atlas/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 1
- By vendor impact label: major 3, minor 4
- Uptime (vendor-reported): 99.67% free of major/critical incidents, 99.44% free of any incident; outage time 2 h 27 min, incident time 4 h 8 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/mongodb-atlas/2024/04.md) · Next: [June 2024](https://rewindex.com/company/mongodb-atlas/2024/06.md) · [All months](https://rewindex.com/company/mongodb-atlas/reports.md) · [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded Performance: Atlas UI and API Operations](https://rewindex.com/company/mongodb-atlas/incidents/ck9xg5mj2py7.md) | major | 2024-05-02 00:33 UTC | 2024-05-02 01:26 UTC | 53 min | resolved |
| [MongoDB Atlas and Cloud Manager: Degraded Performance for Atlas and Cloud Manager UI and API Operations](https://rewindex.com/company/mongodb-atlas/incidents/f5k61h3mw6p9.md) | major | 2024-05-06 16:38 UTC | 2024-05-06 17:01 UTC | 23 min | resolved |
| [Atlas Data Federation and Online Archive users may see increased query timeouts in AWS/ap-southeast-1](https://rewindex.com/company/mongodb-atlas/incidents/zk2vn00lkqlf.md) | major | 2024-05-09 18:05 UTC | 2024-05-09 19:16 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded Performance: Atlas UI and API Operations](https://rewindex.com/company/mongodb-atlas/incidents/ck9xg5mj2py7.md) | major | 2024-05-02 00:33 UTC | 2024-05-02 01:26 UTC | 53 min | resolved |
| [Data Federation errors when querying user-owned Azure containers](https://rewindex.com/company/mongodb-atlas/incidents/rx8rfbztg42f.md) | minor | 2024-05-02 19:58 UTC | 2024-05-02 20:25 UTC | 27 min | resolved |
| [MongoDB Atlas and Cloud Manager: Degraded Performance for Atlas and Cloud Manager UI and API Operations](https://rewindex.com/company/mongodb-atlas/incidents/f5k61h3mw6p9.md) | major | 2024-05-06 16:38 UTC | 2024-05-06 17:01 UTC | 23 min | resolved |
| [MongoDB Atlas: Invoice summaries are not loading](https://rewindex.com/company/mongodb-atlas/incidents/cq3rtj41nrzt.md) | minor | 2024-05-06 17:19 UTC | 2024-05-06 17:54 UTC | 35 min | resolved |
| [Atlas Data Federation and Online Archive users may see increased query timeouts in AWS/ap-southeast-1](https://rewindex.com/company/mongodb-atlas/incidents/zk2vn00lkqlf.md) | major | 2024-05-09 18:05 UTC | 2024-05-09 19:16 UTC | 1.2 h | resolved |
| [MongoDB Atlas for Government: Cluster Operations Delayed](https://rewindex.com/company/mongodb-atlas/incidents/4vw6l2cmj02z.md) | minor | 2024-05-13 15:21 UTC | 2024-05-13 15:47 UTC | 26 min | resolved |
| [MongoDB Cloud: Occasional page load errors](https://rewindex.com/company/mongodb-atlas/incidents/kqkc19cytx5r.md) | minor | 2024-05-23 21:26 UTC | 2024-05-23 21:39 UTC | 13 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] MongoDB Cloud: Billing operations will be read-only](https://rewindex.com/company/mongodb-atlas/incidents/20lvp3wdjx8j.md) | maintenance | 2024-05-06 15:00 UTC | 2024-05-06 16:00 UTC | 1.0 h | resolved |

## Cite this

MongoDB Atlas posted 7 status incidents in May 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mongodb-atlas/2024/05
- Citation: MongoDB Atlas, “MongoDB Atlas in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/2024/05 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas in May 2024 (2024-05-01)](https://rewindex.com/company/mongodb-atlas/2024/05)`


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Canonical: https://rewindex.com/company/mongodb-atlas/2024/05 · Markdown: https://rewindex.com/company/mongodb-atlas/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:31:33.137Z