# MongoDB Atlas in February 2024: incidents, uptime and changes

> MongoDB Atlas in February 2024: 9 incidents on its status page (2 major or critical), 99.16% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MongoDB Atlas’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mongodb-atlas/2024/02
Last updated: 2024-03-01T00:00:00Z

- Incidents posted: 9 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 4, none 3
- Uptime (vendor-reported): 99.16% free of major/critical incidents, 94.91% free of any incident; outage time 5 h 49 min, incident time 35 h 25 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2024](https://rewindex.com/company/mongodb-atlas/2024/01.md) · Next: [March 2024](https://rewindex.com/company/mongodb-atlas/2024/03.md) · [All months](https://rewindex.com/company/mongodb-atlas/reports.md) · [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [cloud.mongodb.com slow response times](https://rewindex.com/company/mongodb-atlas/incidents/tzc6lj0dfjkg.md) | major | 2024-02-17 06:41 UTC | 2024-02-17 07:39 UTC | 58 min | resolved |
| [Chat support is currently unavailable](https://rewindex.com/company/mongodb-atlas/incidents/ybpjdn89lf23.md) | major | 2024-02-22 10:47 UTC | 2024-02-22 15:38 UTC | 4.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to create new Identity Providers for Federated Authentication](https://rewindex.com/company/mongodb-atlas/incidents/d8vy3zgz0ss9.md) | none | 2024-02-09 14:49 UTC | 2024-02-11 03:40 UTC | 37 h | resolved |
| [Increased Atlas Data Federation and Online Archive query latency in us-east-1](https://rewindex.com/company/mongodb-atlas/incidents/d4zb1dgf127v.md) | minor | 2024-02-12 20:18 UTC | 2024-02-12 23:26 UTC | 3.1 h | resolved |
| [Increased Atlas Data Federation and Online Archive query latency](https://rewindex.com/company/mongodb-atlas/incidents/jm3kh84mbkfc.md) | minor | 2024-02-13 14:23 UTC | 2024-02-13 17:47 UTC | 3.4 h | resolved |
| [Atlas Cluster Operations Delayed](https://rewindex.com/company/mongodb-atlas/incidents/1x8xpn32qzfk.md) | minor | 2024-02-16 11:19 UTC | 2024-02-16 11:46 UTC | 27 min | resolved |
| [cloud.mongodb.com slow response times](https://rewindex.com/company/mongodb-atlas/incidents/tzc6lj0dfjkg.md) | major | 2024-02-17 06:41 UTC | 2024-02-17 07:39 UTC | 58 min | resolved |
| [Increased error rate in App Services Functions using deprecated 3rd Party Services](https://rewindex.com/company/mongodb-atlas/incidents/j7w66zxtcm7z.md) | none | 2024-02-21 20:00 UTC | 2024-02-21 20:00 UTC | 0 min | resolved |
| [Chat support is currently unavailable](https://rewindex.com/company/mongodb-atlas/incidents/ybpjdn89lf23.md) | major | 2024-02-22 10:47 UTC | 2024-02-22 15:38 UTC | 4.8 h | resolved |
| [MongoDB Cloud: Unable to create new Identity Providers for Federated Authentication](https://rewindex.com/company/mongodb-atlas/incidents/kzm9615fb333.md) | none | 2024-02-23 16:49 UTC | 2024-02-27 20:48 UTC | 4 d | resolved |
| [Delays Creating / Modifying Clusters in the Azure "East US 2" Region](https://rewindex.com/company/mongodb-atlas/incidents/w2msn8g85r4s.md) | minor | 2024-02-28 16:28 UTC | 2024-02-29 15:05 UTC | 23 h | resolved |

## Cite this

MongoDB Atlas posted 9 status incidents in February 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mongodb-atlas/2024/02
- Citation: MongoDB Atlas, “MongoDB Atlas in February 2024” (2024-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/2024/02 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas in February 2024 (2024-02-01)](https://rewindex.com/company/mongodb-atlas/2024/02)`


---
Canonical: https://rewindex.com/company/mongodb-atlas/2024/02 · Markdown: https://rewindex.com/company/mongodb-atlas/2024/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:58.875Z