# MongoDB Atlas in January 2024: incidents, uptime and changes

> MongoDB Atlas in January 2024: 7 incidents on its status page (4 major or critical), 93.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MongoDB Atlas’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mongodb-atlas/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 7 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 2, major 2, minor 2, none 1
- Uptime (vendor-reported): 93.80% free of major/critical incidents, 90.77% free of any incident; outage time 46 h 5 min, incident time 2.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/mongodb-atlas/2023/12.md) · Next: [February 2024](https://rewindex.com/company/mongodb-atlas/2024/02.md) · [All months](https://rewindex.com/company/mongodb-atlas/reports.md) · [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MongoDB Charts: Charts failing to load](https://rewindex.com/company/mongodb-atlas/incidents/q2s405z8bznq.md) | critical | 2024-01-10 21:15 UTC | 2024-01-10 23:16 UTC | 2.0 h | resolved |
| [Atlas operations and Cloud Manager metrics collection delayed](https://rewindex.com/company/mongodb-atlas/incidents/2jlmy7xrsvb3.md) | critical | 2024-01-17 08:33 UTC | 2024-01-18 14:08 UTC | 30 h | resolved |
| [MongoDB Atlas App Services and Device Sync APIs refusing connections in us-west-2 (AWS)](https://rewindex.com/company/mongodb-atlas/incidents/mc9y7pxbzqf0.md) | major | 2024-01-10 03:46 UTC | 2024-01-10 14:26 UTC | 11 h | resolved |
| [Changes to Atlas Serverless Instances Delayed](https://rewindex.com/company/mongodb-atlas/incidents/1ynx7khy475w.md) | major | 2024-01-26 18:39 UTC | 2024-01-26 22:28 UTC | 3.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Atlas Charts: charts.mongodb.com was unavailable](https://rewindex.com/company/mongodb-atlas/incidents/y1xm4cv5fm81.md) | none | 2024-01-09 00:18 UTC | 2024-01-09 01:04 UTC | 46 min | resolved |
| [MongoDB Atlas App Services and Device Sync APIs refusing connections in us-west-2 (AWS)](https://rewindex.com/company/mongodb-atlas/incidents/mc9y7pxbzqf0.md) | major | 2024-01-10 03:46 UTC | 2024-01-10 14:26 UTC | 11 h | resolved |
| [MongoDB Charts: Charts failing to load](https://rewindex.com/company/mongodb-atlas/incidents/q2s405z8bznq.md) | critical | 2024-01-10 21:15 UTC | 2024-01-10 23:16 UTC | 2.0 h | resolved |
| [MongoDB Atlas: Cluster creation, deletion, and modification delayed](https://rewindex.com/company/mongodb-atlas/incidents/1fkqbxyp4jj6.md) | minor | 2024-01-16 18:03 UTC | 2024-01-18 00:05 UTC | 30 h | resolved |
| [Atlas operations and Cloud Manager metrics collection delayed](https://rewindex.com/company/mongodb-atlas/incidents/2jlmy7xrsvb3.md) | critical | 2024-01-17 08:33 UTC | 2024-01-18 14:08 UTC | 30 h | resolved |
| [Azure Cluster Operatons Delayed](https://rewindex.com/company/mongodb-atlas/incidents/rd37vbx8qkd0.md) | minor | 2024-01-21 04:37 UTC | 2024-01-21 12:39 UTC | 8.0 h | resolved |
| [Changes to Atlas Serverless Instances Delayed](https://rewindex.com/company/mongodb-atlas/incidents/1ynx7khy475w.md) | major | 2024-01-26 18:39 UTC | 2024-01-26 22:28 UTC | 3.8 h | resolved |

## Cite this

MongoDB Atlas posted 7 status incidents in January 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mongodb-atlas/2024/01
- Citation: MongoDB Atlas, “MongoDB Atlas in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/2024/01 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas in January 2024 (2024-01-01)](https://rewindex.com/company/mongodb-atlas/2024/01)`


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Canonical: https://rewindex.com/company/mongodb-atlas/2024/01 · Markdown: https://rewindex.com/company/mongodb-atlas/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:56:22.342Z