# MongoDB Atlas in October 2023: incidents, uptime and changes

> MongoDB Atlas in October 2023: 8 incidents on its status page (1 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MongoDB Atlas’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mongodb-atlas/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 8 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 4, none 3
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 96.66% free of any incident; outage time 33 min, incident time 24 h 48 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/mongodb-atlas/2023/09.md) · Next: [November 2023](https://rewindex.com/company/mongodb-atlas/2023/11.md) · [All months](https://rewindex.com/company/mongodb-atlas/reports.md) · [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Atlas App Services: UI slow responsiveness and elevated API latency](https://rewindex.com/company/mongodb-atlas/incidents/jl2jfpq4rymc.md) | major | 2023-10-12 21:56 UTC | 2023-10-12 22:29 UTC | 33 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Atlas App Services: Some Triggers delayed in processing in AWS us-east-1](https://rewindex.com/company/mongodb-atlas/incidents/tl8b9sl7jdbp.md) | none | 2023-10-04 22:00 UTC | 2023-10-04 22:00 UTC | 0 min | resolved |
| [Backup snapshots are behind for some Atlas NVMe clusters](https://rewindex.com/company/mongodb-atlas/incidents/r865xkvdlzyf.md) | none | 2023-10-04 22:16 UTC | 2023-10-05 04:52 UTC | 6.6 h | resolved |
| [Atlas App Services: UI slow responsiveness and elevated API latency](https://rewindex.com/company/mongodb-atlas/incidents/jl2jfpq4rymc.md) | major | 2023-10-12 21:56 UTC | 2023-10-12 22:29 UTC | 33 min | resolved |
| [Users unable to add new PayPal payment address](https://rewindex.com/company/mongodb-atlas/incidents/xvrk9cz1szf1.md) | none | 2023-10-13 15:28 UTC | 2023-10-16 15:51 UTC | 3 d | resolved |
| [MongoDB Cloud & Support Portal: Logins may not complete](https://rewindex.com/company/mongodb-atlas/incidents/m0ltbdrb6285.md) | minor | 2023-10-16 14:27 UTC | 2023-10-16 14:43 UTC | 16 min | resolved |
| [Atlas Cluster Scheduled Operations Delays](https://rewindex.com/company/mongodb-atlas/incidents/g8hslb8y8r5p.md) | minor | 2023-10-18 16:40 UTC | 2023-10-18 18:54 UTC | 2.2 h | resolved |
| [Atlas Cluster Scheduled Operations Delays](https://rewindex.com/company/mongodb-atlas/incidents/sv0rckw5gj1w.md) | minor | 2023-10-19 17:25 UTC | 2023-10-20 11:19 UTC | 18 h | resolved |
| [Connection Disruption to Atlas Serverless](https://rewindex.com/company/mongodb-atlas/incidents/vh3jsjrzxh3x.md) | minor | 2023-10-20 19:23 UTC | 2023-10-20 23:14 UTC | 3.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] MongoDB Atlas Planned Maintenance](https://rewindex.com/company/mongodb-atlas/incidents/gj5m7mztzk5j.md) | maintenance | 2023-10-09 23:00 UTC | 2023-10-10 00:28 UTC | 1.5 h | resolved |

## Cite this

MongoDB Atlas posted 8 status incidents in October 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mongodb-atlas/2023/10
- Citation: MongoDB Atlas, “MongoDB Atlas in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/2023/10 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas in October 2023 (2023-10-01)](https://rewindex.com/company/mongodb-atlas/2023/10)`


---
Canonical: https://rewindex.com/company/mongodb-atlas/2023/10 · Markdown: https://rewindex.com/company/mongodb-atlas/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:10:08.125Z