# MongoDB Atlas in December 2021: incidents, uptime and changes

> MongoDB Atlas in December 2021: 6 incidents on its status page (1 major or critical), 99.95% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MongoDB Atlas’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mongodb-atlas/2021/12
Last updated: 2022-01-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 3, none 2
- Uptime (vendor-reported): 99.95% free of major/critical incidents, 98.62% free of any incident; outage time 19 min, incident time 10 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2021](https://rewindex.com/company/mongodb-atlas/2021/11.md) · Next: [January 2022](https://rewindex.com/company/mongodb-atlas/2022/01.md) · [All months](https://rewindex.com/company/mongodb-atlas/reports.md) · [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Alert - MongoDB Support Portal is currently unavailable](https://rewindex.com/company/mongodb-atlas/incidents/qqnschhzp1w7.md) | critical | 2021-12-28 23:14 UTC | 2021-12-28 23:33 UTC | 19 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MongoDB Atlas: Atlas cluster creation and certain healing delays](https://rewindex.com/company/mongodb-atlas/incidents/1qsmbdvxhqz7.md) | minor | 2021-12-02 19:33 UTC | 2021-12-02 21:47 UTC | 2.2 h | resolved |
| [MongoDB Atlas: Host creation and certain healing operations delayed](https://rewindex.com/company/mongodb-atlas/incidents/rdhst9xmxpjn.md) | minor | 2021-12-07 16:53 UTC | 2021-12-07 23:25 UTC | 6.5 h | resolved |
| [MongoDB Cloud and Support: Cluster connectivity issues in some regions. Login buttons greyed out.](https://rewindex.com/company/mongodb-atlas/incidents/b9k8b69rvz0c.md) | minor | 2021-12-15 15:28 UTC | 2021-12-15 16:38 UTC | 1.2 h | resolved |
| [MongoDB Atlas: Cluster down alerts and difficulty creating clusters in AWS us-east-1](https://rewindex.com/company/mongodb-atlas/incidents/yd8zg93kq2zk.md) | none | 2021-12-22 13:07 UTC | 2021-12-22 15:12 UTC | 2.1 h | resolved |
| [Alert - MongoDB Support Portal performance issues](https://rewindex.com/company/mongodb-atlas/incidents/ljhw3hpv4986.md) | none | 2021-12-23 14:03 UTC | 2021-12-23 16:51 UTC | 2.8 h | resolved |
| [Alert - MongoDB Support Portal is currently unavailable](https://rewindex.com/company/mongodb-atlas/incidents/qqnschhzp1w7.md) | critical | 2021-12-28 23:14 UTC | 2021-12-28 23:33 UTC | 19 min | resolved |

## Cite this

MongoDB Atlas posted 6 status incidents in December 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mongodb-atlas/2021/12
- Citation: MongoDB Atlas, “MongoDB Atlas in December 2021” (2021-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/2021/12 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas in December 2021 (2021-12-01)](https://rewindex.com/company/mongodb-atlas/2021/12)`


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Canonical: https://rewindex.com/company/mongodb-atlas/2021/12 · Markdown: https://rewindex.com/company/mongodb-atlas/2021/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:56.623Z