# MongoDB Atlas in January 2021: incidents, uptime and changes

> MongoDB Atlas in January 2021: 6 incidents on its status page (2 major or critical), 99.55% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MongoDB Atlas’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mongodb-atlas/2021/01
Last updated: 2021-02-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 3, none 1
- Uptime (vendor-reported): 99.55% free of major/critical incidents, 98.51% free of any incident; outage time 3 h 20 min, incident time 11 h 2 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/mongodb-atlas/2020/12.md) · Next: [February 2021](https://rewindex.com/company/mongodb-atlas/2021/02.md) · [All months](https://rewindex.com/company/mongodb-atlas/reports.md) · [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial Regional outage in Realm](https://rewindex.com/company/mongodb-atlas/incidents/vkt856hpn9wn.md) | major | 2021-01-15 08:15 UTC | 2021-01-15 09:19 UTC | 1.1 h | resolved |
| [Partial Regional outage in Realm](https://rewindex.com/company/mongodb-atlas/incidents/d6ct3jbw6r6c.md) | major | 2021-01-26 12:27 UTC | 2021-01-26 14:43 UTC | 2.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MongoDB Atlas: Cluster creation, modification, and termination delayed](https://rewindex.com/company/mongodb-atlas/incidents/x1b0v5kyjb6f.md) | minor | 2021-01-06 16:24 UTC | 2021-01-06 16:40 UTC | 16 min | resolved |
| [Partial Regional outage in Realm](https://rewindex.com/company/mongodb-atlas/incidents/vkt856hpn9wn.md) | major | 2021-01-15 08:15 UTC | 2021-01-15 09:19 UTC | 1.1 h | resolved |
| [MongoDB Support Phone System is currently down](https://rewindex.com/company/mongodb-atlas/incidents/5zy48r3h3711.md) | none | 2021-01-19 17:51 UTC | 2021-01-19 19:08 UTC | 1.3 h | resolved |
| [MongoDB Atlas: Cluster creation, modification, and certain healing operations delayed](https://rewindex.com/company/mongodb-atlas/incidents/lttdq5g7j0d4.md) | minor | 2021-01-25 04:23 UTC | 2021-01-25 09:57 UTC | 5.6 h | resolved |
| [Partial Regional outage in Realm](https://rewindex.com/company/mongodb-atlas/incidents/d6ct3jbw6r6c.md) | major | 2021-01-26 12:27 UTC | 2021-01-26 14:43 UTC | 2.3 h | resolved |
| [MongoDB Atlas: Logging in via Google Auth failing](https://rewindex.com/company/mongodb-atlas/incidents/gfh8k7ns3mkd.md) | minor | 2021-01-27 20:53 UTC | 2021-01-27 22:45 UTC | 1.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] MongoDB Support phone system maintenance](https://rewindex.com/company/mongodb-atlas/incidents/rx8rtg6z8w56.md) | maintenance | 2021-01-17 06:30 UTC | 2021-01-17 07:00 UTC | 30 min | resolved |

## Cite this

MongoDB Atlas posted 6 status incidents in January 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mongodb-atlas/2021/01
- Citation: MongoDB Atlas, “MongoDB Atlas in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/2021/01 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas in January 2021 (2021-01-01)](https://rewindex.com/company/mongodb-atlas/2021/01)`


---
Canonical: https://rewindex.com/company/mongodb-atlas/2021/01 · Markdown: https://rewindex.com/company/mongodb-atlas/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:40.520Z