# MongoDB Atlas in August 2020: incidents, uptime and changes

> MongoDB Atlas in August 2020: 5 incidents on its status page (2 major or critical), 99.61% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MongoDB Atlas’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mongodb-atlas/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 2, none 1
- Uptime (vendor-reported): 99.61% free of major/critical incidents, 98.52% free of any incident; outage time 2 h 50 min, incident time 10 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/mongodb-atlas/2020/07.md) · Next: [September 2020](https://rewindex.com/company/mongodb-atlas/2020/09.md) · [All months](https://rewindex.com/company/mongodb-atlas/reports.md) · [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MongoDB Realm: Elevated error rates and increased latency](https://rewindex.com/company/mongodb-atlas/incidents/lzlcqgnz5573.md) | major | 2020-08-27 16:08 UTC | 2020-08-27 17:50 UTC | 1.7 h | resolved |
| [MongoDB Support Portal : Unable to create new or open exiting Cases](https://rewindex.com/company/mongodb-atlas/incidents/zzy5s9hxvd7q.md) | major | 2020-08-27 21:53 UTC | 2020-08-27 23:01 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent case creation failure](https://rewindex.com/company/mongodb-atlas/incidents/pmcy54d7xwww.md) | none | 2020-08-03 18:09 UTC | 2020-08-04 21:41 UTC | 28 h | resolved |
| [MongoDB Atlas: Atlas cluster creation and certain healing delays](https://rewindex.com/company/mongodb-atlas/incidents/zsssj0f6mq2c.md) | minor | 2020-08-10 13:54 UTC | 2020-08-10 14:03 UTC | 9 min | resolved |
| [MongoDB Cloud Cluster Creation/Editing Delays in AWS EU-WEST-2](https://rewindex.com/company/mongodb-atlas/incidents/zm7z6zrtb49z.md) | minor | 2020-08-25 11:56 UTC | 2020-08-25 19:54 UTC | 8.0 h | resolved |
| [MongoDB Realm: Elevated error rates and increased latency](https://rewindex.com/company/mongodb-atlas/incidents/lzlcqgnz5573.md) | major | 2020-08-27 16:08 UTC | 2020-08-27 17:50 UTC | 1.7 h | resolved |
| [MongoDB Support Portal : Unable to create new or open exiting Cases](https://rewindex.com/company/mongodb-atlas/incidents/zzy5s9hxvd7q.md) | major | 2020-08-27 21:53 UTC | 2020-08-27 23:01 UTC | 1.1 h | resolved |

## Cite this

MongoDB Atlas posted 5 status incidents in August 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mongodb-atlas/2020/08
- Citation: MongoDB Atlas, “MongoDB Atlas in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/2020/08 (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas in August 2020 (2020-08-01)](https://rewindex.com/company/mongodb-atlas/2020/08)`


---
Canonical: https://rewindex.com/company/mongodb-atlas/2020/08 · Markdown: https://rewindex.com/company/mongodb-atlas/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:16:25.494Z