# Monday.com: Investigating connectivity issues across accounts and devices in AU server

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-23 11:08 UTC · Resolved: 2025-10-23 11:28 UTC · Duration: 20 min
- Updates: 3 · Affected components: Platform, US - Platform, EU - Platform, Platform, AUS - Platform, Platform
- [Vendor status page: https://stspg.io/vxjgyt7dsqq6](https://stspg.io/vxjgyt7dsqq6)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Summary

Monday.com reported a major connectivity incident across accounts and devices in the AU server, listing AUS, EU, US and Platform components as affected. It started at 2025-10-23 11:08 UTC and was resolved at 2025-10-23 11:28 UTC (19 min). A fix was implemented by 2025-10-23 11:15 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-10-23 11:08 UTC: We are investigating reports of connectivity issues across the platform and working to resolve them promptly.
- **monitoring** 2025-10-23 11:15 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-10-23 11:28 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-10-23 11:08 UTC: [Major incident: Investigating connectivity issues across accounts and devices in AU server](https://rewindex.com/change/i756f7e377b9a6e.md)


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Canonical: https://rewindex.com/company/monday-com/incidents/v5q1zwjssg65 · Markdown: https://rewindex.com/company/monday-com/incidents/v5q1zwjssg65.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/v5q1zwjssg65 · Generated 2026-10-18T10:42:18.196Z