# Monday.com: Monitoring connectivity issues across accounts and devices

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-26 07:03 UTC · Resolved: 2025-10-26 07:09 UTC · Duration: 6 min
- Updates: 3 · Affected components: Platform, US - Platform
- [Vendor status page: https://stspg.io/v6f26qn88rcj](https://stspg.io/v6f26qn88rcj)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Summary

Monday.com reported a major connectivity outage affecting Platform and US - Platform, starting at 2025-10-26 07:03 UTC and resolved at 2025-10-26 07:09 UTC (6 min). A fix was implemented, and regular service returned; customers were advised to refresh their browsers to access the platform. _(machine-written, sol)_
## Timeline of updates

- **monitoring** 2025-10-26 07:03 UTC: We had connectivity issues for a few minutes in the US server. A fix has been implemented, and we are monitoring results to restore full system stability
- **monitoring** 2025-10-26 07:09 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-10-26 07:09 UTC: The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience

## Rewindex changes for this incident

- 2025-10-26 07:03 UTC: [Major incident: Monitoring connectivity issues across accounts and devices](https://rewindex.com/change/i73d46c42f3ca03.md)


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Canonical: https://rewindex.com/company/monday-com/incidents/thv3x5rn7pwj · Markdown: https://rewindex.com/company/monday-com/incidents/thv3x5rn7pwj.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/thv3x5rn7pwj · Generated 2026-10-18T10:38:48.750Z