# Monday.com: Planned Mainatance - August 5

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-09-05 08:31 UTC · Resolved: 2026-09-05 10:39 UTC · Duration: 2.1 h
- Updates: 8 · Affected components: Platform, US - Platform, EU - Platform, Platform, AUS - Platform, Platform
- [Vendor status page: https://stspg.io/cq5s0g4fk3br](https://stspg.io/cq5s0g4fk3br)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Summary

Monday.com reported critical connectivity issues affecting AUS - Platform, EU - Platform, Platform, and US - Platform, starting 2026-09-05 08:31 UTC. A fix was implemented at 09-05 09:45 UTC; the incident was resolved at 2026-09-05 10:39 UTC, with a reported duration of 2 h 7 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-05 08:31 UTC: We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
- **investigating** 2026-09-05 08:32 UTC: We are continuing to investigate this issue.
- **investigating** 2026-09-05 08:40 UTC: We are currently investigating and working on the platform to gain access back to it.
- **investigating** 2026-09-05 08:52 UTC: We are continuing to investigate this issue.
- **identified** 2026-09-05 09:00 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-09-05 09:45 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-09-05 10:03 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-09-05 10:39 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-05 08:31 UTC: [Critical incident: Planned Mainatance - August 5](https://rewindex.com/change/id208115a2a1e36.md)


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Canonical: https://rewindex.com/company/monday-com/incidents/kjz66hsmfctj · Markdown: https://rewindex.com/company/monday-com/incidents/kjz66hsmfctj.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/kjz66hsmfctj · Generated 2026-10-18T11:44:45.376Z