# Monday.com: Investigating issues with system emails

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-05 19:21 UTC · Resolved: 2026-02-07 13:02 UTC · Duration: 42 h
- Updates: 4 · Affected components: Login / SSO, US - Login / SSO
- [Vendor status page: https://stspg.io/8ww3mnc6gqy8](https://stspg.io/8ww3mnc6gqy8)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Timeline of updates

- **investigating** 2026-02-05 19:21 UTC: We are currently investigating reports of some authentication emails not being delivered for certain email providers. Our team is looking into this and will provide you with a response shortly.
- **identified** 2026-02-06 15:00 UTC: The issue with some authentication emails not being delivered for certain email providers has been identified and a fix is being implemented.
- **monitoring** 2026-02-07 12:43 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-02-07 13:02 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/monday-com/incidents/hl84vh1plx0m · Markdown: https://rewindex.com/company/monday-com/incidents/hl84vh1plx0m.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/hl84vh1plx0m · Generated 2026-10-18T09:40:55.241Z