# Monday.com: Investigating issues with our third party support chat

> Monday.com status incident “Investigating issues with our third party support chat” on 2023-12-29: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/monday-com/incidents/fk0w2glnz80y
Last updated: 2023-12-29T19:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-29 16:58 UTC · Resolved: 2023-12-29 19:51 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.monday.com/incidents/fk0w2glnz80y](https://status.monday.com/incidents/fk0w2glnz80y)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Timeline of updates

- **resolved** 2023-12-29 19:51 UTC: The issue has been resolved. Our chat support should now be working as normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Monday.com, started 2023-12-29 16:58 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/monday-com/incidents/fk0w2glnz80y
- Citation: Monday.com, “Investigating issues with our third party support chat” (2023-12-29 16:58 UTC). Archived by Rewindex: https://rewindex.com/company/monday-com/incidents/fk0w2glnz80y (CC BY 4.0).
- Markdown link: `[Monday.com: Investigating issues with our third party support chat (2023-12-29)](https://rewindex.com/company/monday-com/incidents/fk0w2glnz80y)`


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Canonical: https://rewindex.com/company/monday-com/incidents/fk0w2glnz80y · Markdown: https://rewindex.com/company/monday-com/incidents/fk0w2glnz80y.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/fk0w2glnz80y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:29:04.901Z