# Monday.com: Investigating issues with missing items on boards

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-30 15:26 UTC · Resolved: 2026-03-30 16:16 UTC · Duration: 50 min
- Updates: 3 · Affected components: Platform, US - Platform
- [Vendor status page: https://stspg.io/fsl51mdhs8mv](https://stspg.io/fsl51mdhs8mv)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Summary

Monday.com reported a major incident involving missing items on boards, affecting Platform and US - Platform. It started at 2026-03-30 15:26 UTC and was resolved at 2026-03-30 16:16 UTC, lasting 49 min. A fix was implemented; customers were advised to refresh their browser to access the platform. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-30 15:26 UTC: We are currently investigating reports of issues related to missing items on boards. Our team is looking into this and will provide you with a response shortly.
- **monitoring** 2026-03-30 15:53 UTC: A fix has been implemented and we are monitoring results to ensure full system stability.
- **resolved** 2026-03-30 16:16 UTC: The missing items issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

## Rewindex changes for this incident

- 2026-03-30 15:26 UTC: [Major incident: Investigating issues with missing items on boards](https://rewindex.com/change/i599347ff3409ab.md)


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Canonical: https://rewindex.com/company/monday-com/incidents/bpkrvzwksbkj · Markdown: https://rewindex.com/company/monday-com/incidents/bpkrvzwksbkj.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/bpkrvzwksbkj · Generated 2026-10-18T09:58:34.282Z