# Monday.com: Experiencing difficulties processing credit card transactions

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-01-16 20:09 UTC · Resolved: 2025-01-17 14:12 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.monday.com/incidents/59pps5rxfyct](https://status.monday.com/incidents/59pps5rxfyct)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Timeline of updates

- **resolved** 2025-01-17 14:12 UTC: The issue with our third-party billing processor has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/monday-com/incidents/59pps5rxfyct · Markdown: https://rewindex.com/company/monday-com/incidents/59pps5rxfyct.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/59pps5rxfyct · Generated 2026-10-18T12:20:46.424Z