# Monday.com: Identified the Issue affecting some users' ability to interact with files

> Monday.com status incident “Identified the Issue affecting some users' ability to interact with files” on 2021-03-26: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/monday-com/incidents/17xw1nzp7spr
Last updated: 2021-03-26T19:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-26 18:29 UTC · Resolved: 2021-03-26 19:45 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.monday.com/incidents/17xw1nzp7spr](https://status.monday.com/incidents/17xw1nzp7spr)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)

## Timeline of updates

- **resolved** 2021-03-26 19:45 UTC: The issue we were experiencing that impacted some users' ability to interact with files has been resolved. Please refresh your browser to return to stable usage of this aspect of the platform. If you happen to experience any further unexpected behavior, please reach out to us at support@monday.com!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Monday.com, started 2021-03-26 18:29 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/monday-com/incidents/17xw1nzp7spr
- Citation: Monday.com, “Identified the Issue affecting some users' ability to interact with files” (2021-03-26 18:29 UTC). Archived by Rewindex: https://rewindex.com/company/monday-com/incidents/17xw1nzp7spr (CC BY 4.0).
- Markdown link: `[Monday.com: Identified the Issue affecting some users' ability to interact with files (2021-03-26)](https://rewindex.com/company/monday-com/incidents/17xw1nzp7spr)`


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Canonical: https://rewindex.com/company/monday-com/incidents/17xw1nzp7spr · Markdown: https://rewindex.com/company/monday-com/incidents/17xw1nzp7spr.md · JSON: https://rewindex.com/api/v1/companies/monday-com/incidents/17xw1nzp7spr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:40:40.266Z