# Modern Treasury: Sandbox Payments 

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2026-09-25 16:11 UTC · Resolved: 2026-09-25 18:57 UTC · Duration: 2.8 h
- Updates: 3 · Affected components: Platform/API
- [Vendor status page: https://status.moderntreasury.com/incident/cmuh5r5l001670wlb5uhuf93b](https://status.moderntreasury.com/incident/cmuh5r5l001670wlb5uhuf93b)
- [Company: Modern Treasury](https://rewindex.com/company/modern-treasury.md)

## Timeline of updates

- **identified** 2026-09-25 16:11 UTC: We identified an issue in the sandbox environment where payment orders become stuck in a processing state after an underlying processing failure. Production environments are unaffected. The team identified the cause and is working on a fix..
- **monitoring** 2026-09-25 18:08 UTC: We implemented a fix and are currently monitoring the result..
- **resolved** 2026-09-25 18:57 UTC: This incident has been resolved..


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Canonical: https://rewindex.com/company/modern-treasury/incidents/cmuh5r5l001670wlb5uhuf93b · Markdown: https://rewindex.com/company/modern-treasury/incidents/cmuh5r5l001670wlb5uhuf93b.md · JSON: https://rewindex.com/api/v1/companies/modern-treasury/incidents/cmuh5r5l001670wlb5uhuf93b · Generated 2026-10-19T23:18:10.495Z