# Mode: Third party service provider interruption

> Mode status incident “Third party service provider interruption” on 2025-07-07: impact major (vendor’s label), 0 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mode/incidents/cvv1c7g3yb2g
Last updated: 2025-07-07T12:07:54Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-07 12:07 UTC · Resolved: 2025-07-07 12:07 UTC · Duration: 0 min
- Updates: 2 · Affected components: Notebooks: Python & R, Reports and Dashboards, Third Party Dependency
- [Vendor status page: https://status.modeanalytics.com/incidents/cvv1c7g3yb2g](https://status.modeanalytics.com/incidents/cvv1c7g3yb2g)
- [Company: Mode](https://rewindex.com/company/mode.md)

## Timeline of updates

- **investigating** 2025-07-06 23:36 UTC: We have observed issues with a third party service provider beginning around 16:00 UTC. The impact would have contributed to Notebook cells failing to render their results, auto pinning of tables in the schema browser, and notifications for actions such as report duplication (report duplication will still complete in the background). We are investigating the issue with our third party provider and will share updates as they become available.
- **resolved** 2025-07-07 12:07 UTC: The issue is resolved. Please reach out to Support if you have any questions.

## Rewindex changes for this incident

- 2025-07-07 12:07 UTC: [Major incident: Third party service provider interruption](https://rewindex.com/change/if93432ee48edcd.md)

## Cite this

Status incident (vendor impact label: major) posted by Mode, started 2025-07-07 12:07 UTC, resolved after 0 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/mode/incidents/cvv1c7g3yb2g
- Citation: Mode, “Third party service provider interruption” (2025-07-07 12:07 UTC). Archived by Rewindex: https://rewindex.com/company/mode/incidents/cvv1c7g3yb2g (CC BY 4.0).
- Markdown link: `[Mode: Third party service provider interruption (2025-07-07)](https://rewindex.com/company/mode/incidents/cvv1c7g3yb2g)`


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Canonical: https://rewindex.com/company/mode/incidents/cvv1c7g3yb2g · Markdown: https://rewindex.com/company/mode/incidents/cvv1c7g3yb2g.md · JSON: https://rewindex.com/api/v1/companies/mode/incidents/cvv1c7g3yb2g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:37:00.069Z