# Mixpanel: Gmail service interruption resulted in erroneous email bounces in some Mixpanel projects

> Mixpanel status incident “Gmail service interruption resulted in erroneous email bounces in some Mixpanel projects” on 2020-12-16: impact none (vendor’s label), 20 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mixpanel/incidents/vjftprp9lcbv
Last updated: 2021-01-05T20:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-12-16 21:42 UTC · Resolved: 2021-01-05 20:45 UTC · Duration: 20 d
- Updates: 1
- [Vendor status page: https://www.mixpanelstatus.com/incidents/vjftprp9lcbv](https://www.mixpanelstatus.com/incidents/vjftprp9lcbv)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **resolved** 2021-01-05 20:45 UTC: Please excuse the delay in status update. The fix was made for the majority (\>99%) of projects on/before 12/22/2020. For the remaining projects, the fix was made on/before today 1/5/2020. You can check if your project was affected by querying in Insights the event "Message Bounced" on 12/15/2020, filtering for "category" event property equals "bad-mailbox" and "Email" profile property contains "gmail". Break down the results by "Bounce Category", "Bounce Notification" and "Bounced" profile properties should show undefined (not set) unless a more recent email message to the email address bounced again or if your implementation re-sets all previously set profile properties.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Mixpanel, started 2020-12-16 21:42 UTC, resolved after 20 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/mixpanel/incidents/vjftprp9lcbv
- Citation: Mixpanel, “Gmail service interruption resulted in erroneous email bounces in some Mixpanel projects” (2020-12-16 21:42 UTC). Archived by Rewindex: https://rewindex.com/company/mixpanel/incidents/vjftprp9lcbv (CC BY 4.0).
- Markdown link: `[Mixpanel: Gmail service interruption resulted in erroneous email bounces in some Mixpanel projects (2020-12-16)](https://rewindex.com/company/mixpanel/incidents/vjftprp9lcbv)`


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Canonical: https://rewindex.com/company/mixpanel/incidents/vjftprp9lcbv · Markdown: https://rewindex.com/company/mixpanel/incidents/vjftprp9lcbv.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/vjftprp9lcbv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:02:18.348Z