# Mixpanel: Query API degraded for a subset of customers

> Mixpanel status incident “Query API degraded for a subset of customers” on 2023-07-19: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mixpanel/incidents/tv2gl2mjlcmb
Last updated: 2023-07-19T23:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-07-19 23:30 UTC · Resolved: 2023-07-19 23:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.mixpanelstatus.com/incidents/tv2gl2mjlcmb](https://www.mixpanelstatus.com/incidents/tv2gl2mjlcmb)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **resolved** 2023-07-19 23:30 UTC: A subset of projects experienced Query API degradation, causing the user profile metric to return with a different number than what is in storage. The Engineering team deployed a fix to address the issue on July 19th at ~10 pm PST and query requests are now returning data normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Mixpanel, started 2023-07-19 23:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mixpanel/incidents/tv2gl2mjlcmb
- Citation: Mixpanel, “Query API degraded for a subset of customers” (2023-07-19 23:30 UTC). Archived by Rewindex: https://rewindex.com/company/mixpanel/incidents/tv2gl2mjlcmb (CC BY 4.0).
- Markdown link: `[Mixpanel: Query API degraded for a subset of customers (2023-07-19)](https://rewindex.com/company/mixpanel/incidents/tv2gl2mjlcmb)`


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Canonical: https://rewindex.com/company/mixpanel/incidents/tv2gl2mjlcmb · Markdown: https://rewindex.com/company/mixpanel/incidents/tv2gl2mjlcmb.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/tv2gl2mjlcmb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:10:11.690Z