# Mixpanel: Issues Populating Event Properties in dropdown menus

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-19 23:20 UTC · Resolved: 2026-08-20 03:05 UTC · Duration: 3.8 h
- Updates: 5 · Affected components: Application Availability - Application Availability (US), Application Availability (US), Application Availability - Application Availability (EU), Application Availability (EU), Application Availability - Application Availability (IN), Application Availability (IN)
- [Vendor status page: https://stspg.io/f5cgy867j1tj](https://stspg.io/f5cgy867j1tj)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Summary

Mixpanel reported a major incident affecting event-property population in dropdown menus across EU, IN and US application availability. It started at 2026-08-19 23:20 UTC and was resolved at 2026-08-20 03:05 UTC, lasting 3 h 44 min. A fix was implemented before resolution; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-08-19 23:20 UTC: We are currently experiencing issues with populating event properties in dropdown menus. We appreciate your patience while our engineers work to restore functionality. If you have any questions, please contact support@mixpanel.com
- **identified** 2026-08-19 23:23 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-08-20 01:04 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-08-20 02:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-08-20 03:05 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-19 23:20 UTC: [Major incident: Issues Populating Event Properties in dropdown menus](https://rewindex.com/change/ic7d1c41a7a305d.md)


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Canonical: https://rewindex.com/company/mixpanel/incidents/ldsr5xfq69j5 · Markdown: https://rewindex.com/company/mixpanel/incidents/ldsr5xfq69j5.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/ldsr5xfq69j5 · Generated 2026-10-18T10:40:30.562Z