# Mixpanel: Degraded Availability of Track API between 12:00 PM and 12:15 PM PDT

> Mixpanel status incident “Degraded Availability of Track API between 12:00 PM and 12:15 PM PDT” on 2019-08-01: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mixpanel/incidents/hdt7kmh2hnh8
Last updated: 2019-08-01T22:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-08-01 22:15 UTC · Resolved: 2019-08-01 22:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.mixpanelstatus.com/incidents/hdt7kmh2hnh8](https://www.mixpanelstatus.com/incidents/hdt7kmh2hnh8)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **resolved** 2019-08-01 22:15 UTC: Between 12 PM PDT and 12:15 PM PDT our Track API experienced higher than normal error rates and latency due to an infrastructure issue. Our mobile libraries automatically retry API calls but web traffic (as well as other libraries without retry mechanisms) can be affected. A fix was implemented and this incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Mixpanel, started 2019-08-01 22:15 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mixpanel/incidents/hdt7kmh2hnh8
- Citation: Mixpanel, “Degraded Availability of Track API between 12:00 PM and 12:15 PM PDT” (2019-08-01 22:15 UTC). Archived by Rewindex: https://rewindex.com/company/mixpanel/incidents/hdt7kmh2hnh8 (CC BY 4.0).
- Markdown link: `[Mixpanel: Degraded Availability of Track API between 12:00 PM and 12:15 PM PDT (2019-08-01)](https://rewindex.com/company/mixpanel/incidents/hdt7kmh2hnh8)`


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Canonical: https://rewindex.com/company/mixpanel/incidents/hdt7kmh2hnh8 · Markdown: https://rewindex.com/company/mixpanel/incidents/hdt7kmh2hnh8.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/hdt7kmh2hnh8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:07:10.546Z