# Mixpanel: Twilio SMS Service outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-02-26 13:59 UTC · Resolved: 2021-02-26 17:07 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://www.mixpanelstatus.com/incidents/gzpjr0nnk7gm](https://www.mixpanelstatus.com/incidents/gzpjr0nnk7gm)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **resolved** 2021-02-26 17:07 UTC: Twilio services are now operating normally and they continue to monitor for system stability. SMS campaigns should now send normally. Please find further information via https://status.twilio.com/ and reach out to support@mixpanel.com if you have questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/mixpanel/incidents/gzpjr0nnk7gm · Markdown: https://rewindex.com/company/mixpanel/incidents/gzpjr0nnk7gm.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/gzpjr0nnk7gm · Generated 2026-10-18T09:55:30.070Z