# Mixpanel: Degraded Track and Engage API performance impacting US projects

> Mixpanel status incident “Degraded Track and Engage API performance impacting US projects” on 2024-04-10: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mixpanel/incidents/65dm7393yt1r
Last updated: 2024-04-10T04:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-10 04:00 UTC · Resolved: 2024-04-10 04:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.mixpanelstatus.com/incidents/65dm7393yt1r](https://www.mixpanelstatus.com/incidents/65dm7393yt1r)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **resolved** 2024-04-10 04:00 UTC: Mixpanel experienced degraded /track and /engage API performance between 9pm to 10pm Pacific Time. This caused an increase in failures and latency to receive successful response for events tracked and profile updates sent to Mixpanel. This affected only US projects. The engineering team has released a fix for the issue. There also may have been some data loss if you do not have retry logic for your event tracking and profile updates.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mixpanel, started 2024-04-10 04:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mixpanel/incidents/65dm7393yt1r
- Citation: Mixpanel, “Degraded Track and Engage API performance impacting US projects” (2024-04-10 04:00 UTC). Archived by Rewindex: https://rewindex.com/company/mixpanel/incidents/65dm7393yt1r (CC BY 4.0).
- Markdown link: `[Mixpanel: Degraded Track and Engage API performance impacting US projects (2024-04-10)](https://rewindex.com/company/mixpanel/incidents/65dm7393yt1r)`


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Canonical: https://rewindex.com/company/mixpanel/incidents/65dm7393yt1r · Markdown: https://rewindex.com/company/mixpanel/incidents/65dm7393yt1r.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/65dm7393yt1r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:47:17.299Z