# Mixpanel: Track API Endpoint Partially Unavailable

> Mixpanel status incident “Track API Endpoint Partially Unavailable” on 2025-02-20: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mixpanel/incidents/3xl440zvc4zd
Last updated: 2025-02-20T12:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-20 12:00 UTC · Resolved: 2025-02-20 12:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.mixpanelstatus.com/incidents/3xl440zvc4zd](https://www.mixpanelstatus.com/incidents/3xl440zvc4zd)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **resolved** 2025-02-20 12:00 UTC: On Feb 20th, from approximately 4:00 AM PST to 6:30 AM PST, Mixpanel experienced degraded performance on one of our Ingestion APIs, appearing as an increase in 504 errors to our /track endpoint. During this period, Mixpanel was unable to accept certain event data sent through the /track endpoints. Event data sent via our /import endpoint, user profile data (via /engage) and group profile data (via /groups) were unaffected. Following this discovery, a fix was deployed and the /track endpoint resumed normal functionality. This disruption primarily affected projects hosted in our US data center. Projects hosted in EU and India through our Data Residency Programs were unaffected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mixpanel, started 2025-02-20 12:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mixpanel/incidents/3xl440zvc4zd
- Citation: Mixpanel, “Track API Endpoint Partially Unavailable” (2025-02-20 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/mixpanel/incidents/3xl440zvc4zd (CC BY 4.0).
- Markdown link: `[Mixpanel: Track API Endpoint Partially Unavailable (2025-02-20)](https://rewindex.com/company/mixpanel/incidents/3xl440zvc4zd)`


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Canonical: https://rewindex.com/company/mixpanel/incidents/3xl440zvc4zd · Markdown: https://rewindex.com/company/mixpanel/incidents/3xl440zvc4zd.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/3xl440zvc4zd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:04.331Z