# Microsoft Teams: Users may be unable to connect to multiple Microsoft 365 services

> Microsoft Teams status incident “Users may be unable to connect to multiple Microsoft 365 services” on 2026-11-12: impact minor (vendor’s label), 39 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/microsoft-teams/incidents/f417f8a9d46c8323
Last updated: 2026-11-12T19:38:51Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-12 18:59 UTC · Resolved: 2026-11-12 19:38 UTC · Duration: 39 min
- Updates: 1
- Vendor status page: n/a
- [Company: Microsoft Teams](https://rewindex.com/company/microsoft-teams.md)

## Timeline of updates

- **investigating** 2026-11-12 18:59 UTC: User impact: Users may be unable to connect to multiple Microsoft 365 services. More info: Potentially impacted services include: - Exchange Online - Microsoft Teams - SharePoint Online - Microsoft Copilot 365 - Microsoft Defender XDR Current status: We've completed redistributing connection traffic across our worldwide infrastructure, and we're moving additional traffic off the affected infrastructure to further reduce load. We're also restarting affected servers to return them to service. In parallel, we're investigating whether the elevated traffic reflects a genuine increase in requests or a shift in how traffic is being routed across our infrastructure. Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services. Next update by: Thursday, November 12, 2026, at 9:00 PM UTC

## Rewindex changes for this incident

- 2026-11-12 19:38 UTC: [Incident updated: Users may be unable to connect to multiple Microsoft 365 services](https://rewindex.com/change/r4eee5ff2443733.md)

## Cite this

Status incident (vendor impact label: minor) posted by Microsoft Teams, started 2026-11-12 18:59 UTC, resolved after 39 min, 1 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/microsoft-teams/incidents/f417f8a9d46c8323
- Citation: Microsoft Teams, “Users may be unable to connect to multiple Microsoft 365 services” (2026-11-12 18:59 UTC). Archived by Rewindex: https://rewindex.com/company/microsoft-teams/incidents/f417f8a9d46c8323 (CC BY 4.0).
- Markdown link: `[Microsoft Teams: Users may be unable to connect to multiple Microsoft 365 services (2026-11-12)](https://rewindex.com/company/microsoft-teams/incidents/f417f8a9d46c8323)`


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Canonical: https://rewindex.com/company/microsoft-teams/incidents/f417f8a9d46c8323 · Markdown: https://rewindex.com/company/microsoft-teams/incidents/f417f8a9d46c8323.md · JSON: https://rewindex.com/api/v1/companies/microsoft-teams/incidents/f417f8a9d46c8323 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T02:58:41.338Z