# Metronome: Raw Events Data Export Data is Stale

> Metronome status incident “Raw Events Data Export Data is Stale” on 2026-11-02: impact none (vendor’s label), 8.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/metronome/incidents/01M6FB2TVDBJK6HSGTXFC51TAV
Last updated: 2026-11-03T08:03:03Z

- Impact (vendor’s label): none
- Status: resolved · edited after publishing
- Started: 2026-11-02 23:56 UTC · Resolved: 2026-11-03 07:53 UTC · Duration: 8.0 h
- Updates: 3
- [Vendor status page: https://status.metronome.com/incidents/01M6FB2TVDBJK6HSGTXFC51TAV](https://status.metronome.com/incidents/01M6FB2TVDBJK6HSGTXFC51TAV)
- [Company: Metronome](https://rewindex.com/company/metronome.md)

## Timeline of updates

- **investigating** 2026-11-02 23:56 UTC: After the raw events dataset updates resumed at 18:50 UTC on November 2, 2026, we identified a backlog that is taking longer than expected to clear. We are actively backfilling the raw events dataset to restore freshness. Export transfers may complete successfully while containing stale data. We will provide another update once we have verified that the dataset is fully caught up.
- **monitoring** 2026-11-03 03:39 UTC: The backfill of the raw events dataset has now completed, and data freshness is caught up. Regular raw events dataset updates are continuing, and we are monitoring to confirm sustained recovery.
- **resolved** 2026-11-03 07:53 UTC: Continued monitoring has confirmed that raw events data exports remain fresh and up-to-date. The impact to raw events data exports has resolved.

## Rewindex changes for this incident

- 2026-11-03 03:43 UTC: [Incident updated: Raw Events Data Export Data is Stale](https://rewindex.com/change/r7bfba682f2098a.md)
- 2026-11-03 08:03 UTC: [Incident updated: Raw Events Data Export Data is Stale](https://rewindex.com/change/rfe07a35b23d4a9.md)

## Cite this

Status incident (vendor impact label: none) posted by Metronome, started 2026-11-02 23:56 UTC, resolved after 8.0 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/metronome/incidents/01M6FB2TVDBJK6HSGTXFC51TAV
- Citation: Metronome, “Raw Events Data Export Data is Stale” (2026-11-02 23:56 UTC). Archived by Rewindex: https://rewindex.com/company/metronome/incidents/01M6FB2TVDBJK6HSGTXFC51TAV (CC BY 4.0).
- Markdown link: `[Metronome: Raw Events Data Export Data is Stale (2026-11-02)](https://rewindex.com/company/metronome/incidents/01M6FB2TVDBJK6HSGTXFC51TAV)`


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Canonical: https://rewindex.com/company/metronome/incidents/01M6FB2TVDBJK6HSGTXFC51TAV · Markdown: https://rewindex.com/company/metronome/incidents/01M6FB2TVDBJK6HSGTXFC51TAV.md · JSON: https://rewindex.com/api/v1/companies/metronome/incidents/01M6FB2TVDBJK6HSGTXFC51TAV · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:52.229Z