# Metronome: API Error Rates Elevated

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-21 21:53 UTC · Resolved: 2026-07-22 03:25 UTC · Duration: 5.5 h
- Updates: 3 · Affected components: Overall
- [Vendor status page: https://status.metronome.com/incidents/01KY3APKVDB6N0YD4Y18W2BS9V](https://status.metronome.com/incidents/01KY3APKVDB6N0YD4Y18W2BS9V)
- [Company: Metronome](https://rewindex.com/company/metronome.md)

## Timeline of updates

- **investigating** 2026-07-21 21:53 UTC: We are investigating elevated error rates on our API. Ingest is not impacted.
- **monitoring** 2026-07-21 23:22 UTC: API error rates have returned to normal, and the team is continuing to monitor.
- **resolved** 2026-07-22 03:25 UTC: API error rates have resolved.

## Rewindex changes for this incident

- 2026-07-21 21:53 UTC: [Major incident: API Error Rates Elevated](https://rewindex.com/change/i0753ea6a315a73.md)


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Canonical: https://rewindex.com/company/metronome/incidents/01KY3APKVDB6N0YD4Y18W2BS9V · Markdown: https://rewindex.com/company/metronome/incidents/01KY3APKVDB6N0YD4Y18W2BS9V.md · JSON: https://rewindex.com/api/v1/companies/metronome/incidents/01KY3APKVDB6N0YD4Y18W2BS9V · Generated 2026-10-20T00:10:29.345Z