# Metronome

- Domain: metronome.com · Category: payments
- Status page: https://status.metronome.com (polled every 10 minutes; now operational)
- Incidents archived: 13 (6 major/critical, 3 maintenances), history since 2026-07-21
- Last 90 days: 12 incidents; open now: 0
- Silently edited or deleted incidents: 0

## How Metronome reports incidents

Not enough incidents to compare yet (needs 20 in a year and 10 with full update detail; has 13 and 13).

## Dependencies (observed)

| Depends on | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| Stripe | medium | 0 | 0 | 2 | 0 |  |

| Depended on by | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| [AssemblyAI](https://rewindex.com/company/assemblyai.md) | low | 0 | 0 | 0 | 0 | yes |
| [Trigger.dev](https://rewindex.com/company/trigger-dev.md) | low | 0 | 0 | 0 | 0 | yes |

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 13 | 6 | 3 | 3.8 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-08 18:53 UTC | [Major incident: Elevated API error rates](https://rewindex.com/change/i2a0c78b789026c.md) | pending |
| 2026-09-28 15:45 UTC | [Major incident: Invoice and line item data export tables delayed](https://rewindex.com/change/ic45693d59ab6d1.md) | pending |
| 2026-09-11 23:22 UTC | [Major incident: Elevated API Error Rate](https://rewindex.com/change/ia489e2f658c306.md) | pending |
| 2026-09-03 21:38 UTC | [Major incident: Elevated Error Rates and Delays](https://rewindex.com/change/i35f47af9eaead8.md) · [AWS us-west-2 outage](https://rewindex.com/events/2026-09-03-aws-us-west-2) | pending |
| 2026-07-27 19:16 UTC | [Major incident: Delayed Data Export for Draft Invoice and Invoice Breakdowns](https://rewindex.com/change/i80db2ba6d4a07b.md) | pending |
| 2026-07-21 21:53 UTC | [Major incident: API Error Rates Elevated](https://rewindex.com/change/i0753ea6a315a73.md) | pending |

Full timeline: [Metronome changes](https://rewindex.com/company/metronome/changes.md)
## Silent edits and deletions

_None._

## Page change history

_None._

_No page changes since the first snapshot._

## Latest 13 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-08 18:53 UTC | [Elevated API error rates](https://rewindex.com/company/metronome/incidents/01M4EDTKD0WW5K3S31Q7PYCESC.md) | major | 3.3 h |  |
| 2026-10-03 00:00 UTC | [Contract Data Export Delays](https://rewindex.com/company/metronome/incidents/01M401PP22WYAKFA21V7YWJ0Y0.md) | minor | 12 h |  |
| 2026-10-02 16:05 UTC | [Delays in Data Exports](https://rewindex.com/company/metronome/incidents/01M3YNSDGEW8S2SQE7HYWP15V0.md) | minor | 3.8 h |  |
| 2026-10-02 14:49 UTC | [Delays in some Usage Invoices sending to Stripe](https://rewindex.com/company/metronome/incidents/01M3YHEJ0EJD4BQNSN8G0Z3DY3.md) | none | 4.3 h |  |
| 2026-09-28 15:45 UTC | [Invoice and line item data export tables delayed](https://rewindex.com/company/metronome/incidents/01M3MB2P9SAFJ9M7XTNCY7E9W1.md) | major | 12 h |  |
| 2026-09-11 23:22 UTC | [Elevated API Error Rate](https://rewindex.com/company/metronome/incidents/01M29CF61PAX3TAE3S0RYK5JWX.md) | major | 2.3 h |  |
| 2026-09-03 21:38 UTC | [Elevated Error Rates and Delays](https://rewindex.com/company/metronome/incidents/01M1MKARJAWWTSYYDMCW80B5BT.md) · [AWS us-west-2 outage](https://rewindex.com/events/2026-09-03-aws-us-west-2) | major | 2.0 h |  |
| 2026-09-02 07:33 UTC | [Delayed Data Export for Line Items](https://rewindex.com/company/metronome/incidents/01M1GGK96DK352910T8D785SVD.md) | minor | 7.0 h |  |
| 2026-09-01 19:48 UTC | [Elevated latency on arrears invoicing to Stripe](https://rewindex.com/company/metronome/incidents/01M1F88G1HFMWMCSA3KBFQFQDP.md) | minor | 2.5 h |  |
| 2026-09-01 01:03 UTC | [Delayed Threshold Billing Processing](https://rewindex.com/company/metronome/incidents/01M1D7WTDJRF25JYSAR1PXQP67.md) | minor | 4 min |  |
| 2026-07-28 10:06 UTC | [Ingest and Alerts are delayed](https://rewindex.com/company/metronome/incidents/01KYM31AWS3RTS3CBRXW7FVS58.md) | none | 1.6 h |  |
| 2026-07-27 19:16 UTC | [Delayed Data Export for Draft Invoice and Invoice Breakdowns](https://rewindex.com/company/metronome/incidents/01KYJG3YJCT3WWCV53QT7H8H7T.md) | major | 9.5 h |  |
| 2026-07-21 21:53 UTC | [API Error Rates Elevated](https://rewindex.com/company/metronome/incidents/01KY3APKVDB6N0YD4Y18W2BS9V.md) | major | 5.5 h |  |


## Charts

### Chart data: Metronome status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 13 | 6 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | major | 2 |
| 2026-07 | none | 1 |
| 2026-09 | major | 3 |
| 2026-09 | minor | 3 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 2 |
| 2026-10 | none | 1 |

---
Canonical: https://rewindex.com/company/metronome · Markdown: https://rewindex.com/company/metronome.md · JSON: https://rewindex.com/api/v1/companies/metronome · Generated 2026-10-19T23:13:22.311Z