# Metabase: Database incident

> Metabase status incident “Database incident” on 2021-06-10: impact none (vendor’s label), -1552 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/metabase/incidents/84p3zsj7mrtm
Last updated: 2021-06-10T21:21:57Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-06-10 21:21 UTC · Resolved: 2021-06-09 19:30 UTC · Duration: -1552 min
- Updates: 1
- [Vendor status page: https://stspg.io/rxp4f4h660dz](https://stspg.io/rxp4f4h660dz)
- [Company: Metabase](https://rewindex.com/company/metabase.md)

## Timeline of updates

- **resolved** 2021-06-09 19:30 UTC: Around 16:30 PT we received a report of a customer that could not connect to it's Metabase instance. Our engineering team identified an issue on the application database which showed that the clusters weren't available in our cloud provider (CSP). After further investigation they found out that a cluster resize didn't apply correctly due to a configuration mismatch between the configuration scripts and the CSP offering resulting in downtime. The configuration script was modified to be compatible with the CSP and the database instances came back online.

## Cite this

Status incident (vendor impact label: none) posted by Metabase, started 2021-06-10 21:21 UTC, resolved after -1552 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/metabase/incidents/84p3zsj7mrtm
- Citation: Metabase, “Database incident” (2021-06-10 21:21 UTC). Archived by Rewindex: https://rewindex.com/company/metabase/incidents/84p3zsj7mrtm (CC BY 4.0).
- Markdown link: `[Metabase: Database incident (2021-06-10)](https://rewindex.com/company/metabase/incidents/84p3zsj7mrtm)`


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Canonical: https://rewindex.com/company/metabase/incidents/84p3zsj7mrtm · Markdown: https://rewindex.com/company/metabase/incidents/84p3zsj7mrtm.md · JSON: https://rewindex.com/api/v1/companies/metabase/incidents/84p3zsj7mrtm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:37:44.544Z