# Metabase Cloud: Issues on our Cloud

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-10-11 17:43 UTC · Resolved: 2022-10-11 17:53 UTC · Duration: 10 min
- Updates: 3 · Affected components: Metabase Cloud Platform
- [Vendor status page: https://stspg.io/f5rcynfxbp4j](https://stspg.io/f5rcynfxbp4j)
- [Company: Metabase Cloud](https://rewindex.com/company/metabase-cloud.md)

## Summary

Metabase Cloud Platform experienced downtime rated critical, starting at 2022-10-11 17:43 UTC and resolved at 2022-10-11 17:53 UTC (computed duration: 9 min). Metabase confirmed service was restored but did not state a cause or specific fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2022-10-11 17:43 UTC: We're currently investigating an issue that is causing downtime on our Cloud
- **investigating** 2022-10-11 17:43 UTC: We are continuing to investigate this issue.
- **resolved** 2022-10-11 17:53 UTC: Service has been restored, we will provide more details about the issue as soon as possible. In case you have further questions, please reach out to our support email.

## Rewindex changes for this incident

- 2022-10-11 17:43 UTC: [Critical incident: Issues on our Cloud](https://rewindex.com/change/i0ebb8c317bd6da.md)


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Canonical: https://rewindex.com/company/metabase-cloud/incidents/80ct9qpr2ztp · Markdown: https://rewindex.com/company/metabase-cloud/incidents/80ct9qpr2ztp.md · JSON: https://rewindex.com/api/v1/companies/metabase-cloud/incidents/80ct9qpr2ztp · Generated 2026-10-18T09:36:20.616Z