# Metabase Cloud in July 2023: incidents, uptime and changes

> Metabase Cloud in July 2023: 4 incidents on its status page (2 major or critical), 97.13% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Metabase Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/metabase-cloud/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 1
- Uptime (vendor-reported): 97.13% free of major/critical incidents, 96.31% free of any incident; outage time 21 h 20 min, incident time 27 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/metabase-cloud/2023/06.md) · Next: [August 2023](https://rewindex.com/company/metabase-cloud/2023/08.md) · [All months](https://rewindex.com/company/metabase-cloud/reports.md) · [Metabase Cloud](https://rewindex.com/company/metabase-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to create new Metabase cloud instances](https://rewindex.com/company/metabase-cloud/incidents/qx168slz5zqj.md) | critical | 2023-07-28 13:10 UTC | 2023-07-29 10:21 UTC | 21 h | resolved |
| [Unable to create new database connections](https://rewindex.com/company/metabase-cloud/incidents/5161v8j0rvdm.md) | major | 2023-07-28 13:01 UTC | 2023-07-29 09:06 UTC | 20 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Google SSO bug affecting LATAM customers](https://rewindex.com/company/metabase-cloud/incidents/6cqvpmgk1qvn.md) | minor | 2023-07-24 19:30 UTC | 2023-07-25 01:37 UTC | 6.1 h | resolved |
| [Unable to create new database connections](https://rewindex.com/company/metabase-cloud/incidents/5161v8j0rvdm.md) | major | 2023-07-28 13:01 UTC | 2023-07-29 09:06 UTC | 20 h | resolved |
| [Unable to create new Metabase cloud instances](https://rewindex.com/company/metabase-cloud/incidents/qx168slz5zqj.md) | critical | 2023-07-28 13:10 UTC | 2023-07-29 10:21 UTC | 21 h | resolved |
| [Unable to send outbound emails](https://rewindex.com/company/metabase-cloud/incidents/y19w9cwrq7c0.md) | none | 2023-07-29 15:11 UTC | 2023-07-29 18:48 UTC | 3.6 h | resolved |

## Cite this

Metabase Cloud posted 4 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/metabase-cloud/2023/07
- Citation: Metabase Cloud, “Metabase Cloud in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/metabase-cloud/2023/07 (CC BY 4.0).
- Markdown link: `[Metabase Cloud: Metabase Cloud in July 2023 (2023-07-01)](https://rewindex.com/company/metabase-cloud/2023/07)`


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Canonical: https://rewindex.com/company/metabase-cloud/2023/07 · Markdown: https://rewindex.com/company/metabase-cloud/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:25.752Z