# MessageBird (Bird): Inbound calls with call distribution are not being routed to agents

> MessageBird (Bird) status incident “Inbound calls with call distribution are not being routed to agents” on 2024-12-13: impact minor (vendor’s label), 47 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/zm2vppdhb10n
Last updated: 2024-12-13T13:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-13 12:14 UTC · Resolved: 2024-12-13 13:01 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/zm2vppdhb10n](https://status.bird.com/incidents/zm2vppdhb10n)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2024-12-13 13:01 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2024-12-13 12:14 UTC, resolved after 47 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/zm2vppdhb10n
- Citation: MessageBird (Bird), “Inbound calls with call distribution are not being routed to agents” (2024-12-13 12:14 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/zm2vppdhb10n (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): Inbound calls with call distribution are not being routed to agents (2024-12-13)](https://rewindex.com/company/messagebird-bird/incidents/zm2vppdhb10n)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/zm2vppdhb10n · Markdown: https://rewindex.com/company/messagebird-bird/incidents/zm2vppdhb10n.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/zm2vppdhb10n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:42:36.466Z