# MessageBird (Bird): Incoming calls to UK with one-way audio

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-11 11:38 UTC · Resolved: 2026-09-16 11:43 UTC · Duration: 5 d
- Updates: 3 · Affected components: Connectivity Platform - Voice - Connectivity - Global, Voice - Connectivity - Global
- [Vendor status page: https://stspg.io/g2c7l8zy1vyk](https://stspg.io/g2c7l8zy1vyk)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **investigating** 2026-09-11 11:38 UTC: We are currently investigating the issue with calls to UK numbers resulting in one-way audio
- **investigating** 2026-09-13 15:08 UTC: We are working with the carrier to investigate and analyze this issue. We are observing this issue on some inbound calls to certain UK numbers.
- **resolved** 2026-09-16 11:43 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/ydgbcsxtcv11 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/ydgbcsxtcv11.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/ydgbcsxtcv11 · Generated 2026-10-18T12:20:57.530Z