# MessageBird (Bird): WhatsApp inbound and outbound media delivery failures

> MessageBird (Bird) status incident “WhatsApp inbound and outbound media delivery failures” on 2021-07-15: impact minor (vendor’s label), 23 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/messagebird-bird/incidents/ycxsxhz8f2w1
Last updated: 2021-07-16T14:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-07-15 15:56 UTC · Resolved: 2021-07-16 14:41 UTC · Duration: 23 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/ycxsxhz8f2w1](https://status.bird.com/incidents/ycxsxhz8f2w1)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2021-07-16 14:41 UTC: Facebook has informed us that the issue has been mitigated, our team has confirmed the inbound and outbound media delivery is working correctly. This has been affected only a small subset of traffic and channels. We apologise for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MessageBird (Bird), started 2021-07-15 15:56 UTC, resolved after 23 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/messagebird-bird/incidents/ycxsxhz8f2w1
- Citation: MessageBird (Bird), “WhatsApp inbound and outbound media delivery failures” (2021-07-15 15:56 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/incidents/ycxsxhz8f2w1 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): WhatsApp inbound and outbound media delivery failures (2021-07-15)](https://rewindex.com/company/messagebird-bird/incidents/ycxsxhz8f2w1)`


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/ycxsxhz8f2w1 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/ycxsxhz8f2w1.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/ycxsxhz8f2w1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:06:55.878Z