# MessageBird (Bird): Omnichannel Widget for Live Chat is currently unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-05-04 15:21 UTC · Resolved: 2023-05-04 15:54 UTC · Duration: 33 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/w50wbfvd1t17](https://status.bird.com/incidents/w50wbfvd1t17)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2023-05-04 15:54 UTC: From 14:32 CET to 15:33 UTC, the Omnichannel Widget was unavailable. Our engineering team has mitigated the issue, and the OmniChannel Widget is fully operational. We apologise for any impact this may have caused you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/w50wbfvd1t17 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/w50wbfvd1t17.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/w50wbfvd1t17 · Generated 2026-10-18T10:35:38.269Z