# MessageBird (Bird): WhatsApp business account template management

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-27 12:18 UTC · Resolved: 2023-01-27 12:59 UTC · Duration: 41 min
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/syrpcn921jbr](https://status.bird.com/incidents/syrpcn921jbr)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2023-01-27 12:59 UTC: This incident has been resolved. The partial disruption on WhatsApp is still ongoing, but our engineers have confirmed that there is no impact on us or our customers. If you have any issue with the template management, please contact our support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/syrpcn921jbr · Markdown: https://rewindex.com/company/messagebird-bird/incidents/syrpcn921jbr.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/syrpcn921jbr · Generated 2026-10-18T10:40:04.574Z